Terms of service
Terms of Service
Collective Guidance Apparel
Overview
Welcome to Collective Guidance Apparel. The terms "we," "us," and "our" refer to Collective Guidance Apparel. We operate this store and website — including all related information, content, features, tools, products, and services — to provide you, our community, with a thoughtful and intentional shopping experience (the "Services"). Collective Guidance Apparel is powered by Shopify, which enables us to provide these Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully. They include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK TO PRIVACY POLICY]. If you do not agree to these Terms, you should not use or access our Services.
Section 1 — Access and Account
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services — including browsing our store or purchasing any products — you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 — Our Products
We have made every effort to represent our products accurately in our online store. However, please note that colors or product appearance may differ from how they appear on your screen, depending on the device and settings you use.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or match exactly what is depicted in our store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 3 — Orders
When you place an order, you are making an offer to purchase. Collective Guidance Apparel reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until Collective Guidance Apparel confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK TO REFUND POLICY].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 — Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be reflected in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online store may differ from prices offered in other stores or by third-party retailers. We may offer promotions from time to time that are governed by separate terms — in the event of a conflict, the promotion terms will govern.
You agree to provide current, complete, and accurate payment information for all purchases. You agree to promptly update your account information, including email address, credit card numbers, and expiration dates, so we can complete your transactions and reach you when needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use that card for the purchase; (iii) charges will be honored by your credit card company; and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.
Section 5 — Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer your order to the carrier, title and risk of loss passes to you.
Section 6 — Intellectual Property
Our Services — including all trademarks, brand elements, text, images, graphics, product designs, video, and audio, and the selection and arrangement thereof — are owned by Collective Guidance Apparel, its affiliates, or licensors, and are protected by U.S. and international intellectual property laws.
These Terms permit you to use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our Services without our prior written consent.
Nothing in these Terms grants or should be construed as granting any license or rights under any patent, trademark, copyright, or other intellectual property of Collective Guidance Apparel, Shopify, or any third party. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved.
The Collective Guidance Apparel name, logo, product and service names, designs, and slogans are trademarks of Collective Guidance Apparel or its affiliates or licensors. You may not use these trademarks without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify.
Section 7 — Optional Tools
You may be provided access to third-party tools as part of the Services. We do not monitor, control, or endorse these tools. They are provided "as is" and "as available" without any warranties, representations, or conditions of any kind.
We are not liable for anything arising from your use of optional third-party tools. Any such use is entirely at your own risk. Please review the terms of any third-party provider before using their tools.
We may in the future offer new features or tools through the Services, which will also be subject to these Terms.
Section 8 — Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you choose to leave our Services to access external content, you do so at your own risk.
We are not liable for any harm or damages related to your use of third-party websites, products, services, or content. Please review the policies of any third party before engaging in transactions with them. Questions or complaints about third-party products should be directed to that third party.
Section 9 — Relationship with Shopify
Collective Guidance Apparel is powered by Shopify, which enables us to provide our Services. However, all sales and purchases made in our store are made directly with Collective Guidance Apparel. By using the Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with us. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases with Collective Guidance Apparel.
Section 10 — Privacy Policy
All personal information collected through our Services is subject to our Privacy Policy [LINK TO PRIVACY POLICY]. Certain information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because our Services are hosted by Shopify, Shopify collects and processes certain information about your access and use of our Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties in other countries. Please review our Privacy Policy [LINK TO PRIVACY POLICY] for full details.
Section 11 — Feedback
If you submit ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant Collective Guidance Apparel a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
You represent and warrant that: (i) you own or have all necessary rights to any Feedback submitted; (ii) you have disclosed any compensation received in connection with your Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation to maintain your Feedback in confidence, compensate you for it, or respond to it. We may, but are not required to, monitor or remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable.
Your Feedback must not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights. You are solely responsible for the accuracy and content of any Feedback you submit.
Section 12 — Errors, Inaccuracies and Omissions
There may occasionally be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice.
Section 13 — Prohibited Uses
You may access and use our Services for lawful purposes only. You may not use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon our intellectual property rights or those of others; (d) to harass, harm, defame, or intimidate any person; (e) to transmit false or misleading information; (f) to send unsolicited promotional materials or spam; (g) to impersonate any person or entity; or (h) to engage in any conduct that restricts or harms others' use of the Services or exposes Collective Guidance Apparel, Shopify, or users to liability.
You also agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, sell, or exploit any portion of the Services; (c) collect or track others' personal information; (d) spam, phish, or scrape; or (e) interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your account at any time if you have violated these Terms.
Section 14 — Termination
We may terminate this agreement or your access to the Services at any time without notice, at our sole discretion. You will remain liable for all amounts due up to the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
Section 15 — Disclaimer of Warranties
Information on our Services is provided for general information purposes only. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY COLLECTIVE GUIDANCE APPAREL, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.
Section 16 — Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL COLLECTIVE GUIDANCE APPAREL, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
Section 17 — Indemnification
You agree to indemnify, defend, and hold harmless Collective Guidance Apparel, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims — including reasonable attorneys' fees — arising out of: (1) your breach of these Terms; (2) your violation of any law or the rights of a third party; or (3) your use of the Services.
We will notify you of any indemnifiable claim. We may control the defense and settlement of such claims at your expense but will not settle any claim requiring non-monetary obligations from you without your consent.
Section 18 — Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the unenforceable portion will be severed from these Terms. This will not affect the validity or enforceability of any remaining provisions.
Section 19 — Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted on our site, constitute the entire agreement between you and Collective Guidance Apparel and govern your use of the Services, superseding any prior agreements or communications.
Section 20 — Assignment
You may not delegate, transfer, or assign this agreement or any of your rights or obligations without our prior written consent. Any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
Section 21 — Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Collective Guidance Apparel is headquartered. You and Collective Guidance Apparel consent to venue and personal jurisdiction in such courts.
Section 22 — Headings
The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
Section 23 — Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes your acceptance of those changes.
You can review the most current version of these Terms at any time on this page.
Section 24 — Contact Information
Questions about these Terms of Service should be sent to us at support@collectiveguidance.com.
Collective Guidance Apparel support@collectiveguidance.com