Refund policy
At Collective Guidance Apparel, every order is made with care and intention — and we want you to feel that the moment it arrives. If something isn't right, we'll make it right.
What we cover
We offer refunds for orders that arrive with an issue on our end:
- Items sent incorrectly
- Damaged or defective products
How to request a refund
Refund requests must be submitted within 30 days of your purchase date. To get started, reach out to us at support@collectiveguidance.com with your order number and a brief description of what happened. We'll take it from there.
Caring for your piece
To keep your Collective Guidance tee looking and feeling its best, please follow the washing and care instructions included with your order. With the right care, it's built to last.
Policy updates
This refund policy may be updated at any time. For the most current version, contact us directly at support@collectiveguidance.com.